My youth, my 20s and my 30s were characterized by a lack of charm.
Fortunately, I had some habits that smoothed the waves I left in my wake!
What habits smooth relationships?
- I’m on time
- I do what’s asked of me
- When I can’t do something I tell you
- I express myself clearly
If we invert those points then we arrive at a list that will ensure you move away from success…
Chronically late, inability to complete simple tasks, no/slow replies and indirect communication.
About clear communication… it takes trust to have the courage to speak clearly and directly.
It also takes emotional depth to be able to receive honest feedback.
Two things that I’m working on here:
- Be conscious of my effect on the world
- Stop when I am triggered and search inwards, rather than attack outwards
I was chatting with a member of my family council about the best fiduciary we know.
What makes our friend outstanding?
It’s not his capacity to execute, his technical knowledge or his connections => all of these are excellent.
He has three characteristics that are rare to find in a highly competent individual:
- The ability to sit, listen and observe
- The capacity to entertain points of view that are outside his preference and training
- A willingness to inconvenience himself to do the right thing.
I’ll share with you that my idea of active listening is forcing my mouth shut while I struggle to hold a list of “to do” items in my head. When a gap appears in the conversation, these pour out of me.
Like me, you might be prone to the mistaken belief that you have to fix every thing you touch.
My friend, a world-class non-executive director, is effective by listening, considering alternatives and being open to small acts of assistance.
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